Help & support
Answers to common questions, and a way to reach us.
Frequently asked questions
Is Dawati free?
Creating an event and designing the invitation is free. You only pay per guest when you send invitations — the price is shown before you confirm.
How do credits and billing work?
You pay for the guests you invite, VAT included. Packages can unlock extra features. Everything is itemized at checkout before you pay.
Do my guests need to install anything?
No. Guests receive a WhatsApp message and open a web link to RSVP — no app or account needed.
Can I add someone to help manage my event?
Yes. Add a co-host during setup or from the event page — share the invite link or code, and they can help add and edit your guest list.
How does door check-in work?
Guests who RSVP get a QR code. At the door, your staff open your gate link, enter the PIN, and scan — no app required.
Can I edit the event or guest list after sending?
Yes — you can update details and add guests anytime. Changes apply to invitations you send afterward.
Do you support Arabic?
Yes. The whole experience, invitations, and guest messages work in Arabic and English.
What's your refund policy?
See our refund policy for details. If something went wrong with a send, contact us and we'll make it right.