Help & support
Answers to common questions, and a way to reach us.
Frequently asked questions
Is Dawati free?
Designing your invitation and setting up the event is free. You pay once, when you send, for a package that fits your guest count — from SAR 69 for 50 guests — and you see the price before paying.
How do packages work?
Three packages (Standard, Pro, Max) with a fixed price per guest-count bracket, paid once per event with no subscription. Pro adds QR entry and door check-in; Max adds the guest photo album.
Do my guests need to install anything?
No. Guests receive a WhatsApp message and open a web link to RSVP — no app or account needed.
Can I add someone to help manage my event?
Yes. Add a co-host during setup or from the event page — share the invite link or code, and they can help add and edit your guest list.
How does door check-in work?
Guests who RSVP get a QR code. At the door, your staff open your gate link, enter the PIN, and scan — no app required.
Can I edit the event or guest list after sending?
Yes — you can update details and add guests anytime. Changes apply to invitations you send afterward.
Do you support Arabic?
Yes. The whole experience, invitations, and guest messages work in Arabic and English.
What's your refund policy?
See our refund policy for details. If something went wrong with a send, contact us and we'll make it right.
Is Dawati related to other apps with similar names?
Dawati (dawati.io) is built by Mind Flow in Jeddah and is not affiliated with any other app or account using a similar name. Our official website is dawati.io, and any official account of ours is linked from it.